What are the new dates?

Our new dates are next Memorial Day Weekend May 28 - 30 2021 at the Greater Philadelphia Expo Center.

Why did it take so long to announce the postponement?

We are well aware this is a question that many of you are asking.

There has been dialogue with the Expo Center about the pandemic for an extended period of time. The conversations were slow initially due to them needing to reschedule events directly in the path of the Government ordered closure of the venue. As our event drew closer, communication with the expo center was slower than we would have liked due to being in the peak of the pandemic. The Expo Center wanted to reschedule us to a new date before closing out our 2020 contract. Unfortunately they had a backlog of many conventions needing to be postponed or canceled. The pandemic caused them to also have limited staff availability which in turn affected the length of how long the rescheduling process took.

We apologize for any inconvenience or uncertainty this may have caused. We very much wanted to answer this question to make sure that everyone has an understanding regarding the situation. We always want to ensure as much transparency as we possibly can. We could not provide any updates or information on any such changes as long as we had a standing contract for 2020 and were working towards a new one.

The Expo Center did an exemplary job handling the situation in the midst of a crisis. This is uncharted territory for all parties involved as well as the convention industry in its entirety.

I’m an attendee, What happens to my tickets?

Your tickets will automatically be rolled over into 2021. This means you will not need to take any action on your end. We definitely suggest you keep your confirmation email and any records of your purchase.

We will be waiving our No Refund Policy until June 5 2020. If you would like a refund please fill out the form at the link below. Any service fees will not be refunded as those are automatically taken out by the third parties.

https://forms.gle/iZitJaXrrqLVV2hj7

What happens to my hotel reservations?

You are to contact the hotels or airbnb you booked with directly to cancel your rooms. Any rooms within our room discount blocks should automatically be cancelled once we close out our contracts with them. It is still advised to cancel on your own.

Will you have the same guests next year?

We can’t say for certain we will have the same guests next year. It is a priority to bring them back for 2021. Make sure to check back on social media and our website for guest announcements.

I’m a participating Artist / Exhibitor, what is the status of my table reservation?

We will be contacting all of our 2020 vendors providing information on our rollover and refund policies. Check for an email coming from [email protected]

We ask that you do not send us an email directly unless you can not find the email we sent out. This request is simply to reduce clutter in our inbox so we can get back to everyone as soon as possible.

I am a participating panelist, What happens to my scheduled panels?

We will be contacting all of our 2020 panelists providing information pertaining to rescheduling your panel for 2021.Check for an email coming from [email protected]

I’m a participating Cosplay Guest?

All cosplay guests from 2020 will be contacted pertaining to their potential involvement for next year. Check for an email coming from [email protected]

Additional questions

Please email any other questions you may have to [email protected]